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2011/11/29 エミレーツだけど、やっぱりアンゴラ

R0011231

アンゴラ出国まで一週間になりました。バタバタですが、ここにきて、フライトを変更です。

実は、なんと8月末にフライトを押さえていました。ナミビア旅行から帰ってすぐです。我が家に限らず、国外脱出を楽しみにして、旅行の後を生活する、というのがアンゴラでの多くの外国人生活スタイルのようです。

荷物の少ない往路で、タイに三泊。タイのお寺やタイ料理、タイマッサージを楽しみ、現地で働いているお友達にも会う予定だったのですが、ダーリンの組織の都合上、タイに行くことができなくなりました。洪水の影響で、仕事以外でタイに入国することが禁止されているためです。

日本人も戻り始めたし、バンコクの日本人学校も始まってるし、年末の観光シーズンも始まるから、復旧も急ぎ足になるだろうし、そろそろ解除されるかなと、期待しながら延ばしに延ばしていましたが、やはりダメでした。

結局、ダーリンは昨日エミレーツの窓口に出かけ、変更手続きを取りました。
近頃エミレーツは、友達によると「顧客満足度ナンバーワン」だそうです。しかーし、ここはアンゴラ。

エミレーツの窓口で、エミレーツのスカーフをつけた制服姿の人がいても、ここはアンゴラなのです。フライトを変更(同じ旅程でフライトも同じ、ただ三日分前倒し)するのに、なんと一時間!!
ダーリンを担当した人だけでは、能力が足りず、左右のスタッフに聞く始末。それでも左右のスタッフもあーだこーだと言って、一時間…。ダーリンの後ろには長蛇の列ができていたそうです。

アンゴラの行く末を案じます。ここでは、エミレーツだろうが、TAGG(アンゴラ航空)だろうが、TAP(ポルトガル航空)だろうが、アンゴラ人が担当する以上、サービスは等しく最低です。

変更手数料は75USDと言われて支払ったのに、家に帰って書類を見ると50USDと印字されていました。あり得ない…!!

前回乗ったナミビア航空も飛行場の窓口では、一人の白人系の女性が全てを取り仕切っていました。手元の作業でトラブルがあれば、その人を呼び、その白人女性は最後の見送りまでもやるほど。彼女がいることで、かろうじて飛行機は飛んだかんじでした。

ということで、今回はドバイ経由で日本往復です。往路でタイに寄りますが、空港内のシャワーを利用するのみで、入国はしません。
早めに着く予定の日本では、子供の予定を入れてあげたいと思います。

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さよちゃん>そうだったよね、モーリシャスにいったんだよね~。そうか、エミレーツだったんだね!
エミレーツに乗り込めば、あとは幸せな時間が待っていると信じてるわ(笑)
まだチケット変更とか色々あるんだけど、ひとまずアンゴラ脱出はできるからね。ふふふ。ありがとー!!

Posted by: りこ→さよちゃん | December 02, 2011 at 17:49

新婚旅行はエミレーツ空港でドバイとアフリカのモーリシャスに行きましたが、本当サービス良くて快適です!
もうすぐ日本に一時帰国できるんですねぇ!おかえりなさーい。少しゆっくりできるといいですね!

Posted by: さよ | December 02, 2011 at 11:45

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